Dialysis transportation

Dialysis transportation you can set your schedule by

Standing rides to and from dialysis three times a week, by ambulatory car, wheelchair van, or stretcher. Same driver team where possible, and a return trip that's ready when treatment ends.

A Naeli wheelchair-accessible minivan with its rear ramp lowered

How does dialysis transportation work?

Dialysis transportation is a recurring, non-emergency ride to and from a dialysis center, usually three times a week on a fixed schedule (Monday, Wednesday, Friday or Tuesday, Thursday, Saturday). You book it once as a standing order, and the ride repeats until you change it.

Missing a treatment is dangerous, so the ride matters as much as the chair time. At Naeli, dispatch confirms each pickup, plans the trip so the rider arrives in time for check-in, and keeps a return ride ready for when treatment ends. Many riders feel weak or lightheaded after dialysis, so the driver walks them to the van and into their home. Riders who walk travel by car; riders in a wheelchair go by lift van; riders who can't sit up travel by stretcher. If your chair time changes, call dispatch and we'll move the standing order.

What our dialysis rides include

Standing schedules
Book once for every treatment day, and change it with one call.
On-time arrival
We plan pickups around check-in time, not only chair time.
Post-treatment help
The driver walks the rider to the van and into the house after treatment.
Any mobility level
Car, wheelchair van, or stretcher, matched to the rider.
Early starts
Dispatch runs from 5:00 AM every day, for early chair times.
Clinic coordination
We'll work with the clinic's social worker on schedule changes.

Setting up standing dialysis rides

  1. 1 Have the clinic name, address, chair time, and treatment days ready.
  2. 2 Tell us how the rider usually feels after treatment.
  3. 3 Let us know about access-site care or anything the driver should avoid touching.
  4. 4 Give us a backup contact in case the treatment runs late.
  5. 5 Call as soon as the clinic changes the schedule.

Dialysis Transportation near you

Based in Kennesaw, we serve Cobb, Paulding, and Douglas counties and take longer trips across metro Atlanta.

Reviews

What riders say about our dialysis transportation

4.7 12 Google reviews Read all (opens Google Maps in a new tab)
  • "Excellent service!!! Paul is courteous, respectful, mindful of client's needs, patient, very accommodating and a conscientious driver!!! I've chosen them as my first preference to my monthly treatments..."
    M Milagros L. Google review
  • "Paul the driver was very Professional and made my ride enjoyable. He arrived on time for my appointment, picked me up on time and paid attention to all my concerns. I will highly recommend his services to my community."
    N Nupa B. Google review

Questions

Dialysis Transportation questions

Is there free transportation for dialysis patients in Georgia?

Georgia Medicaid members with no other way to get there can book rides through the state broker, Verida. Some Medicare Advantage plans include rides too. Our dialysis transportation guide covers the options. For private-pay standing rides, call Naeli for a quote.

What if treatment runs late?

Call dispatch, or ask the clinic to call. We move the return pickup to match.

Do you drive on Saturdays for Tuesday, Thursday, Saturday schedules?

Yes. Dispatch runs every day from 5:00 AM to 9:00 PM.

Book a ride

Book dialysis transportation

Call dispatch with the appointment details. Most rides are confirmed, with a price, in one short call.

Non-emergency transport only. In an emergency, call 911.

Dispatch · Every day, 5:00 AM to 9:00 PM

(404) 390-9956