Guides
Guides for families and case managers
Who pays, how to book, and which ride fits. Written for people arranging medical transportation in Cobb, Paulding, and Douglas counties.
Add Naeli as a preferred source on Google (opens in a new tab)Georgia Medicaid Transportation in 2026: How to Book Rides with Verida
How Georgia Medicaid rides work in 2026: Verida is the broker statewide, book 3 business days ahead, phone numbers, and what to do if your ride never shows.
Read guideDoes Medicare Pay for Wheelchair, Stretcher, or Ambulance Rides?
Original Medicare does not pay for wheelchair van rides. Learn when Part B covers ambulance trips, how dialysis rules work, and what Medicare Advantage may add.
Read guideWheelchair, Stretcher, or Ambulance: Which Ride Does Your Parent Need?
What stretcher transportation is, how it differs from wheelchair, ambulatory and ambulance rides, and the red flags that mean you should call 911 instead.
Read guideHow to Get Transportation to Dialysis in Cobb, Paulding, and Douglas
Ways to get rides to dialysis in Cobb, Paulding and Douglas counties: Medicaid, Medicare rules, county programs, standing schedules, and private rides.
Read guideGetting Home from the Hospital: A Discharge Transportation Checklist
A hospital discharge transportation checklist for families and case managers, plus who pays for a ride from the hospital to home or a nursing home in Georgia.
Read guideBook a ride
Ready to book a ride?
Call dispatch with the appointment details. Most rides are confirmed, with a price, in one short call.
Non-emergency transport only. In an emergency, call 911.